Boosting Volunteer Loyalty and Retention at Each Touchpoint The success and relevance of any business often depend on its ability to cultivate customer loyalty. When organizations make sure customers are satisfied at every touchpoint, whether in person, on the phone, by email, on their website, or through external media, that satisfaction can turn into loyalty. … Continue reading Creating Organizations that Foster Volunteer Loyalty
Give Back, Feel Good: Your Guide to Volunteering
Volunteering isn’t just good for your community, it’s great for your health too! Whether you want to give back, meet new people, or support a cause you care about, there’s a volunteer opportunity waiting for you. And just to share some interesting stats, Canada’s charitable and non-profit sector makes up over 8 per cent of … Continue reading Give Back, Feel Good: Your Guide to Volunteering
Making Friends in Adulthood
“Living a long life, the conventional wisdom at the time said, depended to a great extent on who we were—that is, our genes. It depended on the decisions we made—on what we chose to eat, and how much we chose to exercise, and how effectively we were treated by the medical system. No one was … Continue reading Making Friends in Adulthood
Civic Engagement Runs in the Family
Research shows that civic engagement, like voting and volunteering, often starts at home. Marion Menard (2010) found that parents and family play a big role in shaping young people’s sense of social responsibility. Early family conversations are often kids’ first lessons in debating ideas, expressing opinions, and standing up for what matters. A study by … Continue reading Civic Engagement Runs in the Family
The Middle Slice 